Scams & Legal Aid

The Northwestern District Attorney's Office has a Consumer Protection Unit that serves residents of Franklin and Hampshire counties. This unit aims to educate seniors and other populations about common scams and how to report them. Click here to be redirected to their website.

Greenfield Office: (413) 774-3186

Northampton Office: (413) 586-9225

The Massachusetts Attorney General's Office serves residents across Massachusetts. Their Consumer Advocacy & Response Division (CARD) can answer your questions, refer you to consumer assistance services and sometimes directly assist you with resolving a consumer-related issue. Their website can be viewed here and their Consumer Hotline can be reached at (617) 727-8400.

Keep Updated: Register for the Massachusetts Office of Consumer Affairs & Business Regulation emailed newsletter here.

The Franklin County Bar Association works to promote justice and standards of excellence in the legal profession across the county. They offer a Lawyer Referral Service that provides Franklin County residents with a connection to an appropriate lawyer for their needs.

Contact their Lawyer Referral Service by calling (413) 773-9839.

Community Legal Aid aims to improve the lives of low-income and elderly people across Western and Central Massachusetts. Their Franklin County satellite office is located at 55 Federal Street, Greenfield.

Their Elder Law Unit provides legal services for those age 60+ on issues such as those listed below. Get in touch with them by calling (855) 252-5342.

  • housing

  • SSI / Social Security / Disability

  • access to healthcare benefits (such as Medicare)

  • nursing home rights

  • SNAP (food stamps)

  • family law

  • physical abuse

  • financial exploitation

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